Question 1

When will the event take place?

Accepted Answer

This year, the event will take place on Saturday, December 5, 2026

Question 2

Can I purchase the pledge incentive item?

Accepted Answer

Pledge incentives are not available for purchase as they are incentives for those who are fundraising for their local Salvation Army. To learn more about becoming a Holiday Hope Champion click here

Question 3

Will there be shirts this year?

Accepted Answer

As part of our commitment to making The Salvation Army’s Santa Shuffle a fundraising-first event, event shirts will not be included in participant race kits in 2026.

Instead, we have introduced new participant incentives designed to maximize fundraising impact while recognizing and rewarding participant support. The first 2,000 participants who make a minimum $50 donation during registration will receive a limited edition 2026 Santa Shuffle Buff / Neck Gaiter, and additional fundraising rewards will be available for participants who reach specific fundraising milestones.

These changes help reduce costs and logistical challenges while ensuring that more funds can support The Salvation Army’s work in communities across Canada.

Question 4

Will there be medals this year?

Accepted Answer

Yes! Every participant will receive a medals with their race kit.

Question 5

Where do I pick up my race kit?

Accepted Answer

Race kits can be picked up at your local Running Room store or at a Salvation Army location near you. They will also be available for pick-up on race day. Please visit your local Santa Shuffle Race Roster page for more details regarding race location and race kit pick-ups.

Question 6

Where do the proceeds from the Santa Shuffle go?

Accepted Answer

The proceeds from each race support local Salvation Army initiatives. 100% of the proceeds stay in the community where they were raised to fund local Salvation Army community family service programs.

Question 7

I’m not sure I can run the entire 5km, can I walk?

Accepted Answer

Yes! This fun-run is for all ages and skill levels. You can walk, run, prance or shuffle your way to the finish line.

Question 8

Is the race timed?

Accepted Answer

The Santa Shuffle is not a timed race, rather a fun event with a clock!

Question 9

I want to volunteer! How do I sign up?

Accepted Answer

For volunteer opportunities, check your local event Race Roster page or contact your local race director.

Question 10

Can my teammates fundraise online?

Accepted Answer

Yes! For an individual team member to collect pledges online, they first need to register for the event on Race Roster. A donation page will be created for each member and team.

Question 11

I registered online, but people who are trying to sponsor me are unable to find my name on Race Roster. How do I fix this?

Accepted Answer

You may need to adjust your profile settings. Please email santa.shuffle@salvationarmy.ca for assistance.

Question 12

I registered at my local Running Room store, will my name be on the confirmation list?

Accepted Answer

Since walk-ins are registered manually, there may be a delay in updating the list. You name should appear in 1-2 weeks after you register!

Question 13

Can some members of our team participate in the 5km and others participate in the 1km?

Accepted Answer

Yes! Just be sure to let the team know when you pick up your race kit.

Question 14

Is there still a registration refund?

Accepted Answer

As part of our commitment to making The Salvation Army’s Santa Shuffle a fundraising-first event, registration refunds are no longer available in 2026.